Terms of Services
Leaving your puppy while you’re away can be tough. That’s why at Pups N Cups, we offer the best pet boarding experience in Bangalore to ensure your puppy is safe, happy, and well-cared for. Our dog boarding services provide a loving and secure environment, giving you peace of mind. We create a home away from home, where your puppy can play, relax, and feel loved.
Our facility features:
- Supervised play areas with 24/7 CCTV monitoring.
- A large 10,000 square feet playground and swimming pool.
- Clean and comfortable rest areas.
- 3 meals (breakfast/lunch/dinner) are included during the overnight stay and 1 meal (lunch) is provided during day care.
- Timely photo/video updates will be provided.
- Complementary express spa and 10% off for long term stays (5 days or more).
Timings:
- Check-in time: 12 pm
- Check-out time: 11 am (Checkout post 6 PM is not allowed due to security reasons and full day pricing will be applicable)
- Breakfast: 8:30 – 10 am
- Lunch: 1 – 2 am
- Dinner: 7:30 to 9 pm
- Maximum 2 dogs can be accommodated in the family room
- We reserve the rights to shift the dogs from same family into separate rooms if aggressive behavior is observed and they will be charged accordingly
- Boarding will be refused if vaccination is not up-to date or ticks are found on the body
Terms & Conditions
These terms and conditions (“Terms”) govern your use of the Pups N Cups website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
- Booking and Reservations: All reservations are subject to availability. A non-refundable deposit may be required to secure a booking.
- Cancellation Policy: Cancellations made within 3 days of the scheduled boarding period may be subject to a cancellation fee.
- Health Requirements: Dogs must be up-to-date on vaccinations. Proof of vaccinations may be required.Owners must disclose any medical conditions, allergies, or behavioral concerns.
- Payments and Fees: Payment is due in full at the time of service or as otherwise agreed upon. Additional fees may apply for special requests or services.
- Late Payments: Late payments may be subject to interest charges or other penalties.
- Health and Well-being: Pups N Cups will take all reasonable precautions for the health and safety of dogs under our care.
- Behavioral Expectations: Dogs exhibiting aggressive behavior may be separated from the group for the safety of all dogs and staff.
- Limitation of Liability: Pups N Cups is not liable for any injuries, illnesses, or damages that occur during the dog’s stay, unless due to our negligence.
- Insurance: We recommend that owners have adequate pet insurance coverage for their dogs.
- Personal Information: We collect and use personal information in accordance with our Privacy Policy, available on our website.
- Changes to Terms: Pups N Cups reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website.
By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. For inquiries or further clarification, please contact us.